Privacy Statement

Your right to privacy and confidentially is incredibly important to us at Challenging Minds. We will not collect information or contact others seeking personal information pertaining to you without written and signed permission.  A consent document will be signed at the same time as a Service Agreement between you and/or your Guardian and Challenging Minds. If you wish to obtain a copy of our privacy policy, please do not hesitate to contact us.

How we will uphold your privacy

Any information relating to you will be obtained
only by written consent, and a list of the types of services to be contacted
will be listed in the consent form.

What information will be collected

Only information relating to the
support you receive by Challenging Minds as outlined in your service agreement
will be collected. If information is offered by others that does not relate to
the work we are undertaking together, this offer will be denied in the interest
of upholding your right to privacy and confidentially

All information collected by Challenging Minds will be by;

  • Prior permission received from you and/or Guardian
  • Interviewing those identified by you and/or Guardian
  • Face to face interviews
  • Phone interviews
  • Previously written professional reports, either given
    to Challenging Minds by you and/or
  • or by making contact with permission with professionals
    to obtain the reports.

How this information will be stored

All information gathered and held by Challenging Minds will be kept on hard drives and on a secure case management system that uses a google authenticator and password security. We take seriously your right to privacy and we will ensure that any hard copies of information relating to you is kept to a minimum. In other words, we won’t be leaving your personal information around for others to see.